Dear Marcel,

I was able to buy the Supply Chain Management presentation from your website. It was an excellent work.
Now I am interested about the Just in Time information, have you some presentations or documents on line that I can buy?
Thanks for your assistance. 
Regards.

Manuel Zarza (mfzarza@banxico.org.mx)

By the way - the Supply Chain presentation is very good and exactly what I needed.

Peter Claghorn (clags_can@yahoo.com)

Marcel, thank you for your quick response. The information your company has

gathered is right on.  I will also be purchasing the guide on supply chain management.

I have downloaded your Supply Chain Management Guide and find it good value for money. I liked it! Do you have any other documentation to offer? Iwould be interested to hear your views of integrating this with an ISO / TQM approach

Thanks again for a job well done.

Marcel, Thanks for your fast service and answer. I liked very much the presentation and surely it has saved a lot of my time. I work in the Supply Chain Process since 1993 and I am very passionated for this process. During those years I have been dealing with detergents, soaps, margerine and lately I am at Ice Cream division, where the Supply Chain becomes a bit different due to the characterisitics of the product.

The most important difference I have seen is the seasonality, affecting the entire logistics flow, such as: forecasting/demand, planning, manufacturing, labor, distribution and son on.

Particularly in Brazil, ice cream has high consumption during summertime or when the temperature becomes hotter. During winter season, the consumption is very low. In some cases, factories close down or produce continually using low output rates building stock to be consumed when demanded.

Vehicles are parked, people go for vacations, machines are under utilized, discounts and promotions go high, replenishment is reduced and cabinets are collected from beaches and other temporary point of sales.

Imagine what happen with the Supply Management flow, in terms of assets, people, inventory and related costs. By the way, let me know if you have anything specific for ice cream.

On the other hand, I am writing a book about Supply Chain and a lot of your presentation has been used as a guide.

Dear Marcel,

I found your "supply chain management guide" absolutely useful. I actually used it to make my own presentation from it which I held infront of all our European salesmen.

It became a great success and I was praised by all. ( so I am indepted to you for this )

Of course I had to shorten it to about 50 slides incl. some I added by myself or altered yours to fit the requirements of an industrial sales company. But I used the sceletton of your presentation. Of course I added my own vivid words of explanation.

In it´s original form it was stared at as a wonder of completeness and well-organisedness by all my manager collegues and even our vice president.

Your very satisfied customer

Manager Organisation and IS development of a multinational company in Germany.

I ordered your Supply Chain Management Presentation some time ago.

First, I found the presentation to be very helpful in as much as it re-focussed me on the basics. I have worked in the Materials arena for almost 40 years and your presentation more than adequately hit the key points.

I am not sure how exactly I will use this as I proceed from here but I found it extremely well done and, as I said, the key areas are well covered.